Terms of Service and Privacy Policy - The Innovative Learners

Last Updated: October 7, 2025

The Innovative Learners (referred to as “the Company,” “We,” “Us,” or “Our”) operates educational services, including tutoring, learning pods, and workshops, accessible via our website at [Website URL] and through our SMS programs (collectively, the “Service”). Please read these terms and conditions carefully before using Our Service.

1. Acknowledgment

These are the Terms of Service governing the use of this Service and the agreement that operates between You and the Company. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms. By accessing or using the Service, You agree to be bound by these Terms.

2. The Innovative Learners SMS Program Terms

This section outlines the provisions specific to our text messaging service, ensuring compliance with industry standards and carrier requirements.

2.1 Program Name and Description

This SMS service is offered by The Innovative Learners. We are an education company specializing in culturally relevant tutoring and career readiness programs. We focus on helping students improve in reading and math and assisting high school and college students with academic excellence and career preparation.

By opting into this SMS program, you agree to receive recurring automated promotional and informational text messages from us, including but not limited to, alerts regarding personalized tutoring, learning pods, career workshops, progress reports, and important updates related to our educational services (which is the program description).

2.2 Opt-Out, Rejoining, and Help Instructions

You can cancel the SMS service at any time.

• Opt-Out: Simply text the keyword STOP to the number +1 872-310-1980. Upon sending STOP, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

• Rejoining: To rejoin the program, sign up as you did initially (e.g., through our website), and we will resume sending SMS messages to you.

• Help: If you experience issues with the messaging program or need more assistance, reply with the keyword HELP for more assistance. Alternatively, you can reach out directly to support via email at contact@theinnovativelearners.com.

2.3 Messaging Disclaimers

• Message and Data Rates: Message frequency varies. As always, message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.

• Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

• Compliance: We adhere to industry standards and applicable law concerning mobile text messaging campaigns. There may be additional compliance requirements under applicable law based on the nature of your text messaging campaign.

3. User Accounts and Content

3.1 User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. You are responsible for safeguarding the password that You use to access the Service.

3.2 Content Restrictions

You may not transmit any Content that is unlawful, offensive, upsetting, or otherwise objectionable. Examples include, but are not limited to, content that promotes unlawful activity, is defamatory, contains viruses, or infringes on any proprietary rights of any person. The Company reserves the right, but not the obligation, to refuse or remove objectionable Content and can limit or revoke the use of the Service.

4. External Websites and Services

Our Service may contain links to external web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any external web sites or services. We strongly advise You to read the terms and conditions and privacy policies of any external web sites or services that You visit. You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by the use of or reliance on any content or services available on or through any such external web sites or services.

5. Termination and Disclaimers

5.1 Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including if You breach these Terms of Service.

5.2 “AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Related Organizations and its and their respective licensors and service providers, expressly disclaims all warranties.

5.3 Governing Law

The laws of the Country of operation, The United States of America, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service.

6. Contact Us

If you have any questions about these Terms of Service, you can contact us by sending us an email: contact@theinnovativelearners.com.

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Last Updated: October 7, 2025

1. Overview and Accessibility

This Privacy Policy describes how we collect, use, and protect your Personal Information. We are committed to protecting your privacy. This policy is included here in full to be easily accessible to end-users. We aim to comply with applicable laws and regulations, such as GDPR or CCPA, if relevant to our business.

Questions or concerns? If you still have any questions or concerns, please contact us at contact@theinnovativelearners.com.

2. Information That We Collect

The privacy policy clearly states how user data is collected, used, and protected. We collect Personal Information directly from you when you provide it to us.

2.1 Personal Information Provided by You

When you subscribe to a service, create an account, or request information, the personal information we collect may include: name, contact information (including email address and phone number), and account credentials. We may also collect data necessary to process your payment if you make purchases. All personal information you provide to us must be true, complete, and accurate.

2.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information, such as your Internet Protocol (IP) address, browser, and device characteristics, is primarily needed to maintain the security and operation of our Services, and for internal analytics and reporting purposes. This automatic collection includes Log and Usage Data,

Device Data, and Location Data.

2.3 Information Collected from Other Sources

We may obtain limited data from public databases, marketing Service Providers, social media platforms, and other external sources in order to enhance our ability to provide relevant marketing, offers, and services to you and update our records.

3. How We Process Your Information

We process your Personal Information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your information for a variety of reasons, including:

• To Deliver Services: To provide you with the requested service, such as personalized tutoring and college coaching.

• For Customer Support: To respond to your inquiries and solve any potential issues you might have.

• To Communicate: To send administrative information (e.g., changes to policies) and marketing/promotional communications, in accordance with your preferences.

• To Protect Our Services: As part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

4. Opt-in and Opt-out Instructions

We include clear instructions on how users can opt-in to receive messages and how they can opt-out. You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by replying STOP or UNSUBSCRIBE to the SMS messages that we send.

5. Mobile Data Disclosure Restrictions (A2P 10DLC Compliance)

We adhere to strict standards regarding the disclosure of mobile user data, ensuring that your text messaging originator opt-in data and consent are protected. We will not indicate that user data will be disclosed or distributed for marketing purposes.

• No mobile information will be disclosed to external entities or related organizations for marketing/promotional purposes.

• Information disclosure to subcontractors in support services, such as customer service, is permitted.

• All other use case categories exclude text messaging originator opt-in data and consent; this information will not be disclosed to any external entities, excluding aggregators and providers of the Text Message services.

6. Data Protection

We aim to protect your Personal Information through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. Transmission of personal information to and from our Services is at your own risk.

7. Information From Children

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian consenting to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records.

8. Your Privacy Rights

Depending on where you are located geographically, the applicable privacy law (such as GDPR or CCPA) may mean you have certain rights regarding your personal information. These rights may include the right to request access, rectification, or erasure of your personal information. You may review, change, or terminate your account at any time.

We will consider and act upon any request in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this privacy notice from time to time as necessary to stay compliant with relevant laws. We encourage you to review this privacy notice frequently.

10. How to Contact Us

If you have questions or comments about this policy, you may contact us by email:

Email: contact@theinnovativelearners.com.