The Innovative Learners

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Privacy Policy

PRIVACY POLICY
Effective Date: January 13, 2025

The Innovative Learners (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information of our students, parents, teachers, and visitors (“user,” “you,” or “your”) when you use our websites, platforms, applications, and other related services (collectively, the “Services”).

This Privacy Policy describes how we collect, use, disclose, and protect your personal information, and explains your rights regarding this information. By using our Services, you consent to the data practices described below.

1. Information We Collect

  1. Personal Information

    • Contact Information: Name, email address, mailing address, phone number.
    • Academic Information: Course enrollment details, grades, assignments, and submissions.
    • Account Information: Usernames, passwords, or other credentials used to access our Services.

  2. Usage Information

    • Browsing Data: IP addresses, browser types, device information, operating system details, and usage patterns.
    • Online Interactions: Pages visited, time spent on pages, clicks, and other engagement metrics.

  3. Payment Information (if applicable)

    • Billing addresses, credit/debit card information, and transaction records. Third-party payment processors that adhere to strict security standards may handle payment information on our behalf.

  4. Communication Preferences

    • Preferences for receiving marketing, promotional, or administrative communications.

  5. Optional or Additional Information

    • Any additional information you voluntarily provide when contacting us, responding to surveys, participating in forums, or using specific features of our Services.

2. How We Collect Information

  1. Directly from You

    • When you create an account, enroll in courses, fill out forms, or communicate with us.

  2. Automatically

    • Via cookies, web beacons, and other tracking technologies that collect information about your interactions with our Services.

  3. From Third Parties

    • We may receive information from partners, service providers, and social media platforms if you choose to connect your account or engage with us through those platforms.

3. How We Use Your Information

  1. Service Provision

    • To create and manage your account, enroll you in courses, deliver educational content, and provide user support.

  2. Communication

    • To respond to your inquiries and notify you about updates or changes to our Services.
    • To send information about new courses or features, based on your preferences.

  3. Personalization and Improvements

    • To tailor content, recommendations, and learning materials to your interests.
    • To analyze user behavior and improve the functionality and usability of our Services.

  4. Analytics

    • To monitor usage, trends, and performance so we can enhance our offerings.

  5. Payments and Transactions

    • To process enrollment fees, memberships, or any other authorized payments.

  6. Legal Compliance and Enforcement

    • To comply with applicable laws or legal processes.
    • To protect our rights, property, or safety, as well as that of our users or the public, including detecting and preventing fraud.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information under the following circumstances:

  1. With Service Providers

    • Third-party providers that perform certain functions for us (e.g., hosting, analytics, payment processing). They only have access to the information necessary to perform their tasks.

  2. With Partner Institutions or Educators (if applicable)

    • If you are enrolled in a course hosted or co-offered by partner institutions, we may share relevant data to administer courses and accreditation.

  3. In Business Transfers

    • In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

  4. For Legal Reasons

    • When required by law or in response to subpoenas, court orders, or other legal processes.

  5. With Your Consent

    • If you explicitly consent to or request that we share your information in other ways.

5. Cookies and Other Tracking Technologies

We use cookies, pixels, and similar technologies to collect usage data, remember your preferences, and enhance your user experience. You may control cookies at the browser level. Disabling cookies may limit certain features of our Services.

6. Data Retention and Security

  1. Data Retention

    • We retain personal information as long as it is needed to fulfill the purposes outlined in this Policy or as required by law.

  2. Security Measures

    • We use administrative, technical, and physical safeguards to protect the confidentiality and integrity of your personal information. However, no system can be completely secure.

7. Children’s Privacy

We comply with child privacy protection laws, including the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you believe we have collected such information without proper consent, please contact us at contact@theinnovativelearners.com, and we will take steps to delete the information.

8. International Transfers (If Applicable)

Your information may be transferred to and processed in countries other than the one where you reside, which may have different data protection laws. We take appropriate measures to ensure that personal information remains protected according to this Policy and applicable laws.

9. Your Rights and Choices

Depending on your location, you may have rights such as:

  • Access and Review: Request a copy of the personal data we hold about you.
  • Update or Correct: Ask us to correct inaccurate or incomplete personal data.
  • Delete Your Information: Request deletion of personal data that is no longer needed or required to be maintained.
  • Object or Restrict Processing: In certain situations, object to or request restrictions on our processing activities.
  • Withdraw Consent: Where processing is based on consent, withdraw your consent at any time.
  • Opt Out of Marketing: Unsubscribe from promotional communications by following the instructions in the message or contacting us directly.

To exercise your rights, please contact us at contact@theinnovativelearners.com. We may need to verify your identity before fulfilling your request.

10. Third-Party Links and Services

Our Services may include links to third-party websites or resources not operated by us. We are not responsible for their content, privacy policies, or practices. We recommend reviewing their privacy policies before sharing any personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the revised version on our website and change the “Effective Date.” We encourage you to review this Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Innovative Learners
Email: contact@theinnovativelearners.com

Disclaimer

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. While we strive to keep this information current and accurate, you should consult with a qualified attorney for legal guidance tailored to your specific circumstances.